Christmas – Customer Assistant – Operations – Bath Southgate

MARKS&SPENCER; Bath; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer in Bath is hiring a Customer Assistant in Operations to support backstage processes that keep our stores running smoothly. You will handle stock, deliveries, and behind-the-scenes tasks to ensure the shop floor is full, clean and ready for customers.

The role is physically demanding, fast-paced, and requires early morning shifts. Flexibility to work across the wider store and to use digital tools to track deliveries and stock is essential.

Qualifications

• Applicants must be 18 or older due to health and safety legislation.
• Role involves early mornings and may require full-time hours during weeks of December 13th and 20th.
• You will stock, manage deliveries and handle behind-the-scenes work to keep the shop floor ready for customers.
• You will use digital tools to track deliveries and stock, and you will work across the wider store.

Responsibilities

• Stock management and deliveries coordination to keep shelves full.
• Backstage operations to ensure the store runs smoothly.
• Collaborate with store teams to maintain availability and product flow.

Job description

Tuesday 03-07

Wednesday 03-07

Thursday 03-07

Saturday 03-07

This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?