Christmas - Backstage Operations - Food - Wetherby

Marks and Spencer; Leeds; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer in Leeds is seeking a Customer Assistant in Operations. You’ll be responsible for stock, deliveries, and the behind‑the‑scenes work that keeps the shop floor full, clean, and ready for customers. This role is physically demanding and requires working early mornings to support store operations.

You’ll move with purpose, be digitally confident to track deliveries, and work across the wider store as needed, staying fast, accurate, and focused on availability.

Qualifications

• Must be 18+ due to age restrictions and health & safety considerations.

Responsibilities

• Manage stock levels and deliveries to keep shop floor stocked and ready for customers.
• Assist with stock control and back‑of‑house tasks to ensure smooth operations.

Skills

Flexibility

Digital skills

Team player

Job description

All the details

Week 1:
Monday 07:00-15:00
Tuesday 10:00-18:00
Wednesday 07:00-15:00
Saturday 07:00-15:00

Week 2:
Sunday 07:00-15:00
Monday 07:00-15:00
Tuesday 10:00-18:00
Thursday 07:00-15:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose.