Customer Assistant - Operations - Bath Southgate

Marks and Spencer; Bath; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer in Bath seeks an Operations Assistant to handle stock, deliveries and backstage tasks, ensuring the shop floor stays full, clean and ready for customers. The role requires you to move with purpose and support store operations with speed and accuracy.

You’ll work across the wider store, using digital tools to track deliveries and stock, and you’ll be a key team player helping colleagues to keep shelves stocked and store running smoothly.

Qualifications

• This role requires high flexibility to work across store areas and shifts.
• You should be comfortable using digital tools to track deliveries and manage stock.
• You’ll be a team player, supporting colleagues across the store.

Responsibilities

• Handle stock, deliveries and backstage processes to keep the shop floor stocked.
• Maintain fast, accurate product flow and respond quickly to stock issues.
• Collaborate across store functions to support operations and customer service.

Skills

Flexibility

Digital tools confidence

Team player

Tools

Digital tools

Job description

Summary

Operations Assistant

All the details

Working Pattern

Week 1

Sunday 12:30-20:30
Monday 13:30-21:30
Tuesday 13:30-21:30
Friday 13:30-21:30

Week 2

Sunday 12:30-20:30
Wednesday 13:30-21:30
Thursday 13:30-21:30
Friday 13:30-21:30

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.

#Christmas