Christmas Customer Assistant - Operations - Bexleyheath

Marks and Spencer; Bexleyheath; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks and Spencer is seeking a Customer Assistant in Operations to support stock, deliveries, and the behind‑the‑scenes work that keeps our shop floor stocked and ready for customers. The role requires being fast, focused and ready to move with purpose in a busy store environment.

You will use digital tools to track deliveries and manage stock, work across the wider store as needed, and collaborate with colleagues to maintain availability and speed on the shop floor.

Responsibilities

• Stock, deliveries and all behind-the-scenes work to keep the shop floor full, clean, and ready for customers.
• Use digital tools to track deliveries and manage stock efficiently.
• Be a key cog across the store, supporting colleagues and collaborating across functions.
• Flexibility to work across the wider store and adapt to early mornings and shifts.
• This is a physically demanding, high‑intensity role requiring prompt, accurate action.

Job description

All the details

Work Pattern

• Monday: 10:00 - 14:00
• Tuesday: 10:00 - 14:00
• Wednesday: 10:00 - 14:00
• Friday: 10:00 - 14:00
• Saturday: 10:00 - 14:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?