Christmas Customer Assistant - Operations - Earlsfield

Marks and Spencer; Greater London; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

£3 unsocial premium between 22:00–06:0

Job summary

Marks & Spencer in Greater London is seeking a Customer Assistant in Operations. You’ll be the backstage powerhouse of our stores, handling stock, deliveries and the vital behind-the-scenes work that keeps the shop floor full, clean and ready for customers.

This is a physically demanding, high‑intensity role that moves with pace and purpose. Flexibility is essential: you’ll work across the wider store as needed, using digital tools to track deliveries and stock, and collaborating with colleagues

Qualifications

• Stock control and replenishment responsibilities.
• Fast, accurate and proactive in moving products.
• Comfort using digital tools to track deliveries.

Responsibilities

• Manage stock and deliveries to ensure the shop floor stays full and presentable.
• Work across the wider store as needed to meet pace and demand.
• Utilise digital tools to track deliveries and stock levels.

Skills

Stock management

Team player

Digital tools

Attention to speed and accuracy

Tools

Stock tracking software

Job description

Under 18 disclaimer

This job role involvesoperating mechanical equipmentas relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

All the details

Work Pattern

• Week 1
  • Monday 10:00 - 16:00
  • Thursday 10:00 - 16:00
  • Friday 10:00 - 16:00
  • Sunday 10:00 - 16:00
• Week 2
  • Monday 10:00 - 16:00
  • Thursday 10:00 - 16:00
  • Friday 10:00 - 16:00
  • Sunday 10:00 - 16:00

Under 18 disclaimer

This job role involvesoperating mechanical equipmentas relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?