Christmas - Customer Assistant - Operations

Marks and Spencer plc (UK); Godalming; On-site; GBP 19,000 - 23,000; Full time

Job summary

Marks & Spencer in the UK is hiring a Customer Assistant in Operations. You'll be the backstage powerhouse, handling stock, deliveries and all behind-the-scenes tasks to ensure the shop floor stays full, clean and ready for customers.

The role is physically demanding and requires fast, accurate work and a can-do attitude. You'\''ll work flexibly across the wider store, use digital tools to track deliveries and stock, and collaborate with colleagues to keep shelves stocked and customers served

Qualifications

• Must be 18 or older due to health and safety rules.
• Available for early mornings and variable shifts.
• Willing to work up to full-time hours during peak weeks in December.

Responsibilities

• Manage stock, deliveries and behind-the-scenes tasks to keep shop floor full and clean.
• Use digital tools to track deliveries and control stock for availability.
• Collaborate across store functions and support colleagues to stay agile.

Skills

Digital tools

Team player

Flexibility

Job description

Sun: 12:00 - 20:00 Mon: 12:00 - 20:00 Thurs: 12:00 - 20:00 Fri: 12:00 - 20:00 This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you. You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.