Christmas – Customer Assistant – Operations – Southend on Sea

Marks and Spencer; Tendring; On-site; GBP 18,000 - 23,000; Part time

Job summary

Marks & Spencer is seeking an Operations Customer Assistant to keep our stores running smoothly from the back of house to the shop floor. The role involves early morning shifts, stock control, deliveries, and keeping shelves full, clean and ready for customers, with a pace that matches busy retail environments.

You’ll work across the wider store, using digital tools to track deliveries and stock, and support colleagues across functions.

Qualifications

• Early morning shifts, fast-paced retail environment experience helpful.
• Ability to work across the wider store and support colleagues.

Responsibilities

• Stock management, deliveries and keeping shop floors stocked and tidy.
• Use digital tools to track deliveries and stock availability.
• Work across store functions and adapt to changing needs.

Job description

Operations Assistant,

All the details

Tuesday 4.30am-11.15am

Friday 4.30am-11.15am

Saturday 4.30am-11.15am

This job role involves working early mornings this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas