Christmas Customer Assistant - Operations

Marks and Spencer plc (UK); Weymouth; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Unsocial hours uplift £3/h (22:00-06:0

Job summary

Marks & Spencer plc (UK) is hiring a Customer Assistant in Operations. You will be a backstage driver of store efficiency, handling stock, deliveries, and behind-the-scenes tasks to keep the shop floor full and ready for customers.

You will work across the wider store, stay digitally confident to monitor stock and deliveries, and adapt to early morning or late shifts. Teamwork and pace are essential to keep products moving smoothly.

Qualifications

• Physically demanding role
• High-intensity environment requiring speed and accuracy
• Flexible across the wider store to cover shifts
• Digitally confident to track deliveries and stock

Responsibilities

• Manage stock levels and deliveries
• Support behind-the-scenes operations to keep shop floors stocked and clean
• Coordinate across store teams to maintain availability and speed
• Adapt to early mornings and late shifts to keep products moving

Skills

Stock management

Delivery coordination

Digital literacy

Teamwork

Flexibility

Job description

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.
You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.