Christmas Customer Assistant - Operations

Marks and Spencer plc (UK); Eastbourne; On-site; GBP 10,000 - 16,000; Part time

Job summary

Marks & Spencer plc in Eastbourne is hiring a Customer Assistant in Operations. This role is physically demanding and fast-paced, focused on stock, deliveries and behind-the-scenes work to keep the shop floor full and ready for customers.

You will work with digital tools to track deliveries and stock, collaborate across store teams, and adapt to varying shifts as required to meet operational needs. The role requires 18+ years of age and flexibility during the festive period.

Responsibilities

• Stock, deliveries and behind-the-scenes work to keep shop floor full and ready for customers.
• Use digital tools to track deliveries and manage stock; support across store functions.

Job description

Work Pattern
Sunday: 16:00-20:00
Monday: 16:00-20:00
Wednesday: 16:00-20:00
Thursday: 16:00-20:00
Saturday: 16:00-20:00
Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.
Under 18 disclaimer
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.
You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.