Christmas - Customer Assistant - Operations

Marks and Spencer plc (UK); Ferndown; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks and Spencer plc (UK) in Ferndown is seeking a Customer Assistant in Operations to help keep our stores stocked, clean and ready for customers. You will handle stock, deliveries and the behind-the-scenes tasks that keep the shop floor moving with accuracy and speed.

The role is physically demanding and fast-paced, with shifts across the week to match store needs. Flexibility is vital and you may be asked to work across the wider store, with digital tools used to track deliveries and stock.

Qualifications

Responsibilities

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

Job description

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you. You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.
  mon12:00-20:00
• tue12:00-20:00 thu 12:00-20:00 Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December. Under 18 disclaimer