Christmas – Customer Assistant – Operation – Hedge End

MARKS&SPENCER; Hedge End; On-site; GBP 18,000 - 22,000; Full time

Job summary

Marks & Spencer in Hedge End is recruiting a Customer Assistant in Operations. You will stock the shelves, handle deliveries, and ensure the shop floor is full, clean and ready for customers. The role requires fast, accurate work and the ability to move with the pace of retail.

You'll use digital tools to track deliveries and stock, collaborate across store teams, and adapt to early-morning shifts and seasonal demands, including December peaks.

Qualifications

• Must be 18+ due to health and safety rules.
• Retail or stock handling experience is a plus.
• Able to work early mornings and weekends.

Responsibilities

• Manage stock and deliveries to keep the shop floor stocked.
• Use digital tools to track deliveries and stock availability.
• Work across store functions and support colleagues.
• Maintain cleanliness and ensure product availability.

Skills

Flexibility

Digital confidence

Team player

Tools

Digital tools

Job description

Work Pattern

SUN 0600 - 1200

0600 - 1200

SAT - 0800 - 1200

This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas