Christmas - Customer Assistant - Operations - Godalming

MARKS&SPENCER; Godalming; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Staff discount

Career progression

Job summary

Marks & Spencer is seeking a Customer Assistant in Operations. The role focuses on backstage stock, deliveries and maintaining a full, clean shop floor so customers can shop smoothly.

Shifts include Tue, Wed, Fri and Sat 12:00–20:00, with early mornings required. Christmas weeks may require up to full-time hours; applicants must be 18+ for health and safety compliance.

Qualifications

• Flexible availability across the store as needed.
• Confident using digital tools to track deliveries and stock.
• Works well with others across store functions and shifts.

Responsibilities

• Manage stock and deliveries to keep shop floor full and ready.
• Support behind-the-scenes operations to ensure smooth store running.
• Collaborate with colleagues across departments to meet pace and demand.
• Adapt to early mornings and changing schedules to maintain flow.

Skills

Flexibility

Digital literacy

Team player

Tools

Stock management systems

Job description

Tues: 12:00 - 20:00

Wed: 12:00 - 20:00

Fri: 12:00 - 20:00

Sat: 12:00 - 20:00

This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas