Christmas - Customer Assistant (Operations) - Havant

MARKS&SPENCER; Havant; On-site; GBP 14,000 - 17,000; Full time

Job summary

Marks & Spencer in Havant is seeking a Customer Assistant in Operations for the Christmas period. The role involves early mornings and duties behind the scenes to ensure stock availability and smooth deliveries, keeping the store ready for customers.

Expect a physically demanding, high-paced environment where you’ll work across store areas, use digital tools to manage deliveries and stock, and collaborate with colleagues to maintain service standards.

Qualifications

• Flexibility to work across the wider store.
• Digital confidence to track deliveries and manage stock.
• Team player across functions and responsibilities.

Responsibilities

• Stock and deliveries handling to keep the shop floor full, clean and ready for customers.
• Backstage operations support to ensure smooth store running and product flow.
• Work across store areas as needed to meet pace and demand of retail operations.

Job description

Monday 06:00-12:00
Tuesday 16:00-22:00
Thursday 06:00-12:00
Saturday 06:00-12:00

Customer Assistant (Operations)

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.