Christmas - Customer Assistant - Backstage Operations - Hedge End

Marks and Spencer plc (UK); Hedge End; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks and Spencer plc in Hedge End is seeking a Customer Assistant in Operations to keep stock moving and the shop floor tidy. The role is physically demanding and fast-paced, requiring focus, speed, and accuracy.

You will handle deliveries, stock control, and collaborate with colleagues across the store to meet customer needs. Flexibility with shifts, including mornings and busy periods, is essential.

Qualifications

• Experience in stock handling and store deliveries.
• Comfort using digital tools to track deliveries and stock levels.
• Able to work across store areas and support colleagues.

Responsibilities

• Manage stock and deliveries to keep shop floor stocked and ready for customers.
• Coordinate deliveries and ensure accurate stock flow with urgency and efficiency.
• Collaborate with store teams to maintain cleanliness and product availability.

Skills

Stock management

Delivery coordination

Digital literacy

Teamwork

Job description

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you. You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.
  Tuesday 08:00-17:00 Thursday 08:00-17:00 Friday 08:00-17:00 Saturday 07:00-16:00 Due to operational requirements, all successful candidates may be asked to work up tofull timehours in the weeks commencing 13th and 20th December.