Christmas Customer Assistant - Café - Preston Deepdale

Marks & Spencer; Preston; On-site; GBP 12,000 - 18,000; Part time

Job summary

Marks & Spencer Café team member needed to deliver warm, five‑star service in a busy store café. You will handle orders quickly, support colleagues, and keep food safety standards high even at peak times.

Digital confidence is essential as you’ll use order tools to keep customers moving while staying calm under pressure and maintaining a friendly, efficient service style.

Qualifications

• Ability to work calmly in a fast-paced café environment.
• Strong focus on delivering warm, five-star service.
• Comfortable using digital tools to take and fulfill orders.

Responsibilities

• Take and fulfil orders quickly to keep customers moving.
• Maintain impeccable food safety standards during peak times.
• Support colleagues and contribute to a high‑performance team.
• Adapt to varying shift needs and pace during the day.

Skills

Fast-paced service

Customer service

Digital tools

Food safety

Tools

POS system

Job description

Work Pattern
Tuesday 10:00-14:00
Friday 10:00-14:00
Saturday 09:00-13:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five‑star service.
Teamwork matters. You’ll support colleagues and contribute to a high‑performance culture that meets customer needs – no matter how hectic it gets.
Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding. Are you ready for it?

#Christmas