Christmas Customer Assistant - Food - Preston Deepdale

Marks & Spencer; Preston; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer in the United Kingdom is recruiting a Customer Assistant for our Food departments. You’ll be on the frontline, delivering five‑star service at pace and becoming a trusted brand ambassador who helps customers find what they need.

You'll use Sparks App and in‑store devices, work flexibly across store areas, and thrive in a busy retail environment while staying calm under pressure and showing a genuine passion for our food range.

Qualifications

• You must be comfortable working in a high‑pressure, frontline retail environment.
• Digital confidence with in‑store tech (Sparks App) is essential.
• Team player with a flexible approach to shifts across store areas.

Responsibilities

• Assist customers and sell products to meet demand head‑on.
• Provide five‑star service at pace during busy periods.
• Stock, display and support across store areas as required.

Skills

Customer service

Team player

Flexibility

Resilience

Tools

Sparks App

In-store devices

Job description

Work Pattern
Sunday 0900-1800
Saturday 1000-1900

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll become be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down‑to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.

• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.

• Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity.

#Christmas