Christmas Customer Assistant - Cafe - Preston

Marks and Spencer; Preston; Vor Ort; GBP 12.000 - 17.000; Vollzeit

Zusammenfassung

Marks & Spencer in Preston is recruiting for a hands-on café team member. This is a fast-paced Christmas role requiring calm under pressure and a dedication to five‑star service.

You’ll make food and drink recommendations, take and fulfil orders quickly using our digital tools, and keep the cafe clean and safe at all times.

Flexibility and teamwork are essential as you adapt to busy periods and help colleagues deliver exceptional customer experiences.

Qualifikationen

• Experience in fast-paced hospitality or cafe setting.
• Comfort using digital tools to take orders.
• Commitment to quality and customer service.
• Flexible to work across schedule.

Aufgaben

• Prepare and serve food and beverages.
• Take orders and fulfil them quickly and accurately.
• Maintain food safety and cleanliness at all times.
• Support the team during peak periods.

Kenntnisse

Customer service

Food safety

Under pressure

Digital tools

Tools

POS system

Jobbeschreibung

All the details

Work Pattern

• Monday 10.30-14.30
• Tuesday 10.30-14.30
• Wednesday 10.30-14.30
• Saturday 10.30-14.30

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands‑on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.

At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five‑star service.

Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.

Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding. Are you ready for it? #Christmas