Christmas Customer Assistant - Café - Parc Llandudno

Marks & Spencer Plc; Llandudno; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer Plc in the United Kingdom invites applications for the Cafe Customer Assistant position in our store café. This role is hands-on and fast-paced, focusing on delivering warm, five-star service while handling food and beverage orders.

You will be a brand ambassador, recommending items, maintaining safety standards, and supporting teammates to keep the cafe running smoothly during peak times. Flexibility in shifts is essential.

Responsibilities

• Be digitally confident and use café tools to take and fulfil orders quickly.
• Maintain impeccable food safety standards while managing orders and queues.
• Deliver five-star service and fast, quality-focused customer care.
• Support colleagues and contribute to a high‑performance team culture.
• Adapt quickly to work across store locations as needed.

Job description

Cafe Customer Assistant

Work Pattern

Week 1
Monday: 09:45–15:00
Tuesday: 10:45–16:00
Wednesday: 10:45–16:00
Saturday: 10:45–16:00

Week 2
Monday: 10:45–16:00
Wednesday: 10:45–16:00
Thursday: 10:45–16:00
Saturday: 10:45–16:15

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

• Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five‑star service.
• Teamwork matters. You’ll support colleagues and contribute to a high‑performance culture that meets customer needs – no matter how hectic it gets.
• Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding.