Christmas Customer Assistant – Café – Stane Park

Marks & Spencer Plc; Eight Ash Green; Sur place; GBP 18 000 - 21 000; Plein temps

Résumé du poste

Marks & Spencer Plc in the United Kingdom is seeking a Cafe Customer Assistant to join our in-store café team. This hands-on, fast-paced role focuses on delivering warm, five-star service to shoppers across busy periods.

You will take and fulfil orders quickly using our digital tools, ensure food safety standards, and support colleagues to keep the café running smoothly even during busy periods. Flexibility and a positive attitude are essential, with weekend shifts and potential full-time hours

Qualifications

• Experience in fast-paced customer service environments.
• Ability to work weekends and flexible shifts.
• Excellent communication and customer focus.
• Comfort with using digital tools to take and fulfil orders.

Responsabilités

• Assist in café service and take orders.
• Prepare and serve food and drinks.
• Maintain cleanliness and safety standards.
• Support colleagues during peak periods.

Connaissances

Customer service

Cash handling

Food safety

Digital tools

Outils

POS system

Description du poste

Cafe Customer Assistant

Work Pattern:
Sunday: 10:00-16:30
Saturday: 10:00-16:30

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

• Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five‑star service.
• Teamwork matters. You’ll support colleagues and contribute to a high‑performance culture that meets customer needs – no matter how hectic it gets.
• Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding. Are you ready for it?

#Christmas