Christmas - Customer Assistant - Food - Meadowhall

Marks and Spencer; Sheffield; On-site; GBP 14,000 - 17,000; Full time

Job summary

Marks & Spencer in Sheffield is hiring for a hands-on role in the M&S Café. This position suits someone who can stay calm under pressure, deliver warm, five-star service, and act as a brand ambassador.

You will take and fulfil orders quickly with our digital tools, ensure fast service during peak times, maintain food safety standards, and work flexibly across the week, including weekends. Join a high-performance team and be ready for rewarding, fast-paced shifts during the Christmas

Qualifications

• Experience in fast-paced retail or hospitality environments.
• Ability to deliver five-star service under pressure.

Responsibilities

• Take and fulfil customer orders quickly using the POS system.
• Maintain high food safety and cleanliness standards.
• Support team and adapt to busy periods.

Skills

Customer service

Food safety

Cash handling

Teamwork

Tools

POS system

Job description

All the details

• Week 1
• Sun 1100-1500
• Fri 1500-1900
• Sat 1100-1500
• Week 2
• Sun 1100-1500
• Fri 1500-1900
• Sat 1100-1500
• Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

• You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
• Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
• Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
• Flexibility is also vital. You’ll adapt quickly, working where needed with pace.
• It’s intense but, for the right person, incredibly rewarding. Are you ready for it?

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