Christmas - Customer Assistant - Cafe - Meadowhall

Marks & Spencer Plc; Sheffield; On-site; GBP 12,398,000 - 16,531,000; Part time

Job summary

Marks & Spencer Plc in Sheffield is recruiting for a hands-on role in the M&S Café. You will engage customers with warm service, recommend food and drinks, and help the cafe operate smoothly during peak periods.

You must be digitally confident to take and fulfil orders quickly, maintain food safety standards, and work with colleagues to keep queues moving. This is a fast-paced, rewarding role that offers teamwork and growth opportunities.

Qualifications

• Ability to work in a fast-paced environment
• Customer focused with five-star service
• Digital confidence to use ordering tools

Responsibilities

• Be a brand ambassador, recommending food and drinks while keeping the café running smoothly during busy periods.
• Use digital tools to take and fulfil orders quickly, helping customers move through queues.
• Maintain impeccable food safety standards while handling orders and queues.
• Support colleagues and contribute to a high-performance culture in a fast-paced setting.

Skills

Customer service

Food safety

Fast learner

Teamwork

Digital literacy

Tools

POS systems

Job description

Week 1
Sun 1100-1500
Fri 1500-1900
Sat 1100-1500

Week 2
Sun 1100-1500
Fri 1500-1900
Sat 1100-1500

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.

At M&S, our customers don't wait. You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

Teamwork matters. You'll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.

Flexibility is also vital. You'll adapt quickly, working where needed with pace.

It's intense but, for the right person, incredibly rewarding. Are you ready for it?

#Christmas