Christmas Customer Assistant - Cafe - Carmarthen

Marks and Spencer; Carmarthen; Presencial; GBP 12.000 - 17.000; Tempo parcial

Resumo da vaga

Marks and Spencer in Carmarthen is recruiting for a hands-on Café Team Member. You’ll be a brand ambassador, delivering warm, five-star service while making food and drink recommendations and keeping the cafe running smoothly during busy periods.

You’ll work with pace, stay calm under pressure and use our digital tools to take and fulfil orders quickly, maintain food safety standards, and support colleagues to meet customer needs with a friendly, efficient approach.

Qualificações

• Customer service focus with a friendly, helpful attitude.
• Ability to stay calm and productive in busy periods.
• Comfort using digital tools to take and fulfil orders.
• Collaborative team player contributing to a high-performing cafe.

Responsabilidades

• Take and fulfil orders accurately and efficiently.
• Maintain impeccable food safety standards at all times.
• Deliver five-star service and product recommendations.
• Support colleagues to ensure smooth cafe operations during peak times.

Conhecimentos

Customer service

Fast-paced environment

Digital tools

Teamwork

Ferramentas

POS system

Descrição da vaga

All the details

Work Pattern

Sunday 08.00-12.00
Tuesday 10.00-14.00
Thursday 10.00-14.00
Saturday 07.00-11.00

'Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.'

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.

At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.

Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It's intense but, for the right person, incredibly rewarding. Are you ready for it?

#Christmas