Christmas Customer Assistant - Cafe - Inverness

Marks and Spencer; Inverness; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer in Inverness is seeking a Cafe Customer Assistant to join the team in our in-store café. You will help customers, take orders, and prepare food and drinks in a fast-paced environment during peak times.

This role requires resilience, a focus on quality, and the ability to deliver friendly, five-star service while maintaining food safety standards. You may be asked to work up to full-time hours during busy weeks in December.

Responsibilities

• Take and fulfil orders quickly using the cafe tools
• Keep queues moving and ensure customers are served promptly
• Maintain impeccable food safety standards at all times
• Deliver five-star service even during peak periods
• Support colleagues and contribute to a high-performance team culture
• Be flexible and adapt to where needed with pace

Job description

Summary

Cafe Customer Assistant

All the details

• Sunday: 10:00-16:00


• Thursday: 10:00-16:00


• Friday: 10:00-16:00


• Saturday: 10:00-16:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.

At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.

Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and

#Christmas