Christmas Customer Assistant - Cafe - Glasgow Fort

Marks and Spencer; Glasgow; On-site; GBP 12,000 - 18,000; Part time

Job summary

Marks and Spencer in Glasgow is seeking a Café Customer Assistant to deliver warm, five‑star service in a fast‑paced store café. You’ll welcome customers, take orders, and help prepare food and drinks during busy periods.

In this role you’ll be digitally confident, using store tools to take and fulfil orders quickly while maintaining food safety standards. Flexibility to cover shifts Sunday and other peak times is essential, with a motivating team environment.

Responsibilities

• Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.
• You'll deliver quality under pressure and five-star service.
• You'll support colleagues and contribute to a high-performance culture.
• Flexibility is also vital. You'll adapt quickly, working where needed with pace.

Job description

Summary

Cafe Customer Assistant

All the details

Work Pattern

Sunday 15:00 - 19:00
Monday 12:00 - 16:00
Wednesday 12:00 - 16:00
Thursday 12:00 - 16:00

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service.

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

• Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don't wait. You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five‑star service.
• Teamwork matters. You'll support colleagues and contribute to a high‑performance culture that meets customer needs - no matter how hectic it gets.
• Flexibility is also vital. You'll adapt quickly, working where needed with pace.

It's intense but, for the right person, incredibly rewarding. Are you ready for it?

#Christmas