Christmas - Customer Assistant - Cafe - Glasgow Silverburn

Marks & Spencer Plc; Glasgow; In loco; GBP 12.000 - 15.000; Tempo pieno

Descrizione del lavoro

Marks & Spencer Plc in the United Kingdom is seeking a Café team member for weekends and peak Christmas periods. The role requires handling orders swiftly, delivering warm, five‑star service, and keeping food safety at the highest standards while working under pressure in a busy café environment.

You will be a brand ambassador, recommending great food and drinks, and supporting colleagues to maintain a calm, efficient operation during the busiest times.

Competenze

• Must be digitally confident and able to use store tools to take and fulfil orders.
• Maintain impeccable food safety standards while handling orders.
• Deliver five‑star service under pressure in a fast‑paced environment.
• Support colleagues and contribute to a high‑performance team culture.

Mansioni

• Take and fulfil customer orders quickly using store tools.
• Ensure food safety standards are maintained throughout service.
• Work efficiently during peak periods with pace and accuracy.
• Collaborate with colleagues to deliver consistent service quality.

Conoscenze

Digital literacy

Customer service

Teamwork

Adaptability

Calm under pressure

Descrizione del lavoro

Work Pattern

Sunday - 10.00-17.00
Saturday - 10.00 - 17.00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

• Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

• Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.

• At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five‑star service.

• Teamwork matters. You’ll support colleagues and contribute to a high‑performance culture that meets customer needs – no matter how hectic it gets.

• Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

Are you ready for it?

#Christmas