Christmas Customer Assistant - Cafe - Glasgow Fort

Marks and Spencer; Glasgow; Vor Ort; GBP 18.000 - 24.000; Teilzeit

Zusammenfassung

Marks & Spencer is seeking a Cafe Customer Assistant to join the store cafe team in Glasgow. The role focuses on delivering warm, five-star service, handling orders quickly, and maintaining food safety standards in a fast-paced environment.

You will act as a brand ambassador, suggesting great food and drink options while ensuring the cafe runs smoothly even during peak periods. Flexibility and teamwork are essential for success.

Qualifikationen

• Customer-facing role in a busy cafe environment.
• Ability to follow food safety standards and handle orders quickly.
• Comfort using digital tools to take and fulfil orders.

Aufgaben

• Take and fulfil orders quickly using cafe tools.
• Maintain high food safety standards while managing orders and queues.
• Provide five-star service and brand ambassador-style recommendations.
• Support colleagues to deliver smooth cafe operations during peak times.
• Be flexible to work where needed and adapt to pace.

Kenntnisse

Customer service

Food safety

Digital literacy

Teamwork

Flexibility

Jobbeschreibung

Cafe Customer Assistant

All the details

Work Pattern

• Wednesday 15:00 - 19:00
• Thursday 12:00 - 16:00
• Friday 12:00 - 16:00
• Saturday 12:00 - 16:00

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

• Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
• Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
• Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

#Christmas