Christmas Customer Assistant - Cafe - Port Glasgow

Marks and Spencer; Port Glasgow; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer is recruiting for a Café team member in our store in Scotland. This fast-paced, hands-on role focuses on delivering warm, five-star service while handling food and drink orders efficiently.

You will be a brand ambassador, making recommendations to customers and ensuring the cafe operates smoothly, even during busy periods. Digital tools will be used to take and fulfil orders, and food safety standards must be maintained at all times.

Qualifications

• Brand ambassador who can recommend food and drinks.
• Digitally confident and able to use tools to take and fulfil orders quickly.
• Maintain impeccable food safety standards while managing orders and queues.
• Deliver warm, five-star service even during the busiest periods.

Responsibilities

• Take and fulfil orders quickly to keep customers moving.
• Keep the café running smoothly during peak periods.
• Recommend food and drink to customers and upsell where appropriate.
• Collaborate with the team to ensure fast, friendly service.

Skills

Customer service

Digital literacy

Food safety

Teamwork

Flexibility

Job description

All the details

Work Pattern
Sunday 11:00 - 17:30
Thursday 11:00 - 17:30
Friday 11:00 - 17:30
Saturday 11:00 - 17:30

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

• Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

• Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.

• At M&S, our customers don't wait. You'll be fast and relentlessly focusing on delivering the ...

• Teamwork matters. You'll support the ... canine

• Flexibility is ...

It's intense but, for the right person, incredibly rewarding. Are you ready for it?

#Christmas