Christmas Customer Assistant - Cafe - Dundee Gallagher Retail Park

Marks and Spencer; Dundee; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks and Spencer is hiring for a café team member in Scotland. The role is hands-on and fast-paced, focused on delivering warm, five-star service while recommending food and drinks and keeping operations smooth during peak times.

You'll be digitally confident, using tools to take and fulfil orders quickly and maintain high food safety standards. Flexibility to work across shifts and support the team is required as the Christmas period demands high performance.

Responsibilities

• Hands-on, high-pressure role requiring calm under pressure and warm, five-star service.
• Brand ambassador able to recommend great food and drink and keep the café running smoothly during busy periods.
• Digitally confident; use tools to take and fulfil orders quickly to keep customers moving.
• Maintain impeccable food safety standards while juggling orders and queues.
• Support colleagues and contribute to a high-performance culture that meets customer needs.
• Be flexible and able to work where needed with pace.

Job description

All the details

Work Pattern
Sunday 1200-1700
Friday 1200-1800
Saturday 1200-1800

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

• Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

• Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.

• At M&S, our customers don't wait. You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

• Teamwork matters. You'll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.

• Flexibility is also vital. You'll adapt quickly, working where needed with pace.
  

It's intense but, for the right person, incredibly rewarding.

#Christmas