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Marks and Spencer in-store Café is seeking a hands-on team member to deliver warm, five-star service during peak periods. You will recommend food and drinks, and keep the café running smoothly while managing orders with calm efficiency.
As a digitally confident brand ambassador, you will use tools to take and fulfill orders quickly, maintain strict food safety standards, and support colleagues in a high-performance team. Flexibility and pace are essential for success.
Work Pattern
Friday: 09:00 - 13:00
Saturday: 13:00 - 17:00
Sunday: 10:00 - 14:00
Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.
Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.
You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.
At M&S, our customers don't wait. You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
Teamwork matters. You'll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.
Flexibility is also vital. You'll adapt quickly, working where needed with pace.
It's intense but, for the right person, incredibly rewarding. Are you ready for it?
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