Chinese-Speaking Graduate Customer Service Advisor (UK/Europe)

QoH Consultancy; Manchester; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Visa sponsorship

Relocation assistance

Job summary

A customer service support firm in Manchester is seeking Chinese Graduate Customer Service Advisors. The role involves providing advice and support via phone and email while communicating effectively with customers. Fluency in simplified and traditional Chinese is essential, along with excellent communication skills. The company offers visa support and relocation assistance for successful candidates. This is a great opportunity for recent graduates looking to start their career in a dynamic environment.

Qualifications

• Recent graduate currently living in the UK or Europe.
• Fluent spoken and written simplified and traditional Chinese.
• Excellent written and verbal communication skills.

Responsibilities

• Being a point of contact for all customers, providing over the phone and email advice and support.
• Taking ownership and resolving escalations, queries, issues, and complaints.
• Keeping both customers accounts and own records accurately updated.

Skills

Fluent spoken and written simplified and traditional Chinese

Excellent written and verbal communication skills

Able to listen and project empathy

Team player

Able to organise, prioritise, and multitask

Education

Recent graduate

Job description

A customer service support firm in Manchester is seeking Chinese Graduate Customer Service Advisors. The role involves providing advice and support via phone and email while communicating effectively with customers. Fluency in simplified and traditional Chinese is essential, along with excellent communication skills. The company offers visa support and relocation assistance for successful candidates. This is a great opportunity for recent graduates looking to start their career in a dynamic environment.