Mandarin Forex Support Specialist

EC Markets; England; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Company events

Pension scheme

Flexitime

Job summary

A financial services provider in the United Kingdom is seeking a Mandarin-speaking Customer Support Representative. You will provide exceptional service to clients in the forex trading sector, assist with account registration, and resolve client inquiries. The position requires fluency in Mandarin and good English communication skills. The role offers a salary of £26,000-£27,000 per year and full-time employment with benefits including pension and flexitime.

Qualifications

• Fluency in Mandarin is essential; English proficiency is also required.
• Experience and knowledge of forex trading concepts is a plus.
• Ability to work independently and as part of a team in a fast-paced environment.

Responsibilities

• Respond promptly and professionally to inquiries from clients.
• Provide accurate information about forex trading platforms.
• Assist with account registration and onboarding.
• Guide clients on using trading platforms and provide technical support.
• Collaborate with compliance and sales teams.

Skills

Fluency in Mandarin

English proficiency

Communication skills

Problem-solving skills

Analytical skills

Time-management skills

Tech-savvy

Flexibility

Education

Recent graduates welcome

Job description

A financial services provider in the United Kingdom is seeking a Mandarin-speaking Customer Support Representative. You will provide exceptional service to clients in the forex trading sector, assist with account registration, and resolve client inquiries. The position requires fluency in Mandarin and good English communication skills. The role offers a salary of £26,000-£27,000 per year and full-time employment with benefits including pension and flexitime.