Graduate Chinese Customer Advisor — Visa & Relocation Support

QoH Consultancy; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A consulting firm in Greater London is looking for Graduate Chinese Customer Advisors. This role involves providing customer support through phone and email while resolving queries. Ideal candidates are recent graduates fluent in simplified and traditional Chinese with excellent communication skills. The company offers visa assistance and relocation support if needed. This opportunity is perfect for those passionate about customer service and teamwork.

Benefits

Visa assistance

Relocation support

Qualifications

• Recent graduate currently living in the UK or Europe.
• Fluent spoken and written simplified and traditional Chinese.
• Excellent written and verbal communication skills.

Responsibilities

• Provide over the phone and email advice and support to customers.
• Resolve escalations, queries, issues and complaints efficiently.
• Maintain accurate records on all systems.

Skills

Fluent spoken and written simplified and traditional Chinese

Excellent written and verbal communication skills

Ability to listen and resolve complaints

Sales and work quotas achievement

Team player

Organizational and multitasking skills

Education

Recent graduate

Job description

A consulting firm in Greater London is looking for Graduate Chinese Customer Advisors. This role involves providing customer support through phone and email while resolving queries. Ideal candidates are recent graduates fluent in simplified and traditional Chinese with excellent communication skills. The company offers visa assistance and relocation support if needed. This opportunity is perfect for those passionate about customer service and teamwork.