Chilled & Fresh Operations Administrator

Culina Group Limited; United Kingdom; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Salary Sacrifice Car Scheme

Wellbeing Support – EAP 24/7

Eye Care Vouchers

Reward & Recognition

Everyday Discounts

Job summary

Culina Group Limited in the United Kingdom is seeking an Operations Administrator to support the Chilled & Fresh division, contributing to smooth operations from supplier to shelf. The role carries a 30,750 GBP annual salary and a 10:00–19:00 weekday shift, with flexibility for early starts and weekend cover.

You will be responsible for driver debriefs, POD handling, ETAs communication, and maintaining accurate records across spreadsheets and despatch documentation.

Qualifications

• Able to communicate in a positive and clear manner with colleagues and external stakeholders.
• Be a good team worker demonstrating loyalty and commitment to the organisation and team members.
• Professional, approachable and helpful to ensure smooth running of the general operation.
• Knowledge of company procedures and actively demonstrates compliance.
• Ability to plan, organise and prioritise work to deadlines.
• Exceptional attention to detail.
• Develops and drives best practice in all aspects of performance.

Responsibilities

• Correctly debriefing drivers.
• Checking all timesheets for correct completion and ensuring all PODs are returned completed correctly.
• Scanning in of PODs and sending off to the relevant Culina depots
• Preparing drivers’ packs and issuing delivery notes correctly any other relevant delivery information.
• Printing all despatch notes and replenishing despatch paper as required.
• Answering the telephone and assisting with any enquiries.
• Downloading drivers’ cards / tachographs.
• Ensuring all estimated time of arrivals (ETAs) are communicated to Customer Services.
• Consistently updating relevant spreadsheets and trackers
• Departing loads using Transport Management System (TMS).
• Ensuring all uplifts are despatched in correct loads.
• To provide holiday and Sickness cover which will be 07:00 – 19:00 which can include weekends

Skills

Clear communication

Team player

Organised with attention to detail

Procedural compliance

Planning and prioritisation

Performance improvement

Tools

Transport Management System (TMS)

Job description

Culina Group Limited in the United Kingdom is seeking an Operations Administrator to support the Chilled & Fresh division, contributing to smooth operations from supplier to shelf. The role carries a 30,750 GBP annual salary and a 10:00–19:00 weekday shift, with flexibility for early starts and weekend cover.

You will be responsible for driver debriefs, POD handling, ETAs communication, and maintaining accurate records across spreadsheets and despatch documentation.