Chilled & Fresh Operations Administrator

Culina; United Kingdom; Remote; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Salary Sacrifice Car Scheme

Wellbeing Support

Eye Care Vouchers

Reward & Recognition

Everyday Discounts

Job summary

Culina, the UK’s leading independent specialist supply chain partner, is hiring an Operations Administrator for the Chilled & Fresh division. The role includes handling driver debriefs, timesheets, PODs, despatch notes and customer communications from Monday to Friday, with weekend cover as needed.

The position supports loading, data tracking and TMS operations, ensuring on-time deliveries and accurate records. A strong team player with attention to detail will thrive in this busy environment.

Qualifications

• Communicate clearly with colleagues and external stakeholders.
• Be a reliable team member with loyalty and commitment.
• Maintain a professional, approachable demeanour to support smooth operations.
• Understand and follow company procedures and demonstrate compliance.
• Plan, organise and prioritise work to deadlines.
• Exhibit exceptional attention to detail in all tasks.
• Develop and drive best practices across performance areas.

Responsibilities

• Debrief drivers accurately after deliveries.
• Check timesheets and ensure PODs are complete.
• Scan PODs and route to the relevant Culina depots.
• Prepare drivers’ packs and issue delivery notes correctly.
• Print despatch notes and replenish despatch paper.
• Answer telephone and assist with enquiries.
• Communicate ETAs to Customer Services.
• Update relevant spreadsheets and trackers regularly.
• Record departures using Transport Management System (TMS).
• Ensure uplifts are despatched in correct loads and cover holidays/weekends.

Skills

Clear communication

Team player

Professionalism

Procedural knowledge

Planning & prioritisation

Attention to detail

Continuous improvement

Job description

Culina, the UK’s leading independent specialist supply chain partner, is hiring an Operations Administrator for the Chilled & Fresh division. The role includes handling driver debriefs, timesheets, PODs, despatch notes and customer communications from Monday to Friday, with weekend cover as needed.

The position supports loading, data tracking and TMS operations, ensuring on-time deliveries and accurate records. A strong team player with attention to detail will thrive in this busy environment.