Childcare Support Customer Advisor (Tax-Free)

Manpower UK; Preston; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Annual leave

Staff discounts

Pension

Personal accident insurance

Eye care vouchers

Referral schemes

Save-As-You-Earn

MyPath Development

Job summary

Manpower UK in Preston is seeking a temporary Customer Service Advisor to support the Tax-Free Childcare campaign. The role is based at West Strand Business Park, PR1 8UY, 37 hours per week, Monday to Friday, 8am–6pm, with pay starting at £12.71 per hour and rising to £13.45 after twelve weeks.

You will handle customer enquiries, resolve issues promptly and collaborate with colleagues to hit service targets, delivering a positive, flexible service with a customer focus.

Qualifications

• Experience in customer service preferred; training provided.
• Strong written and verbal communication.
• Ability to work independently and as part of a team.

Responsibilities

• Handle enquiries from customers efficiently and professionally.
• Resolve issues and escalate where appropriate to meet service targets.
• Collaborate with colleagues to ensure high-quality service.

Skills

Customer service

Communication

Flexibility

Teamwork

Positive attitude

Job description

Manpower UK in Preston is seeking a temporary Customer Service Advisor to support the Tax-Free Childcare campaign. The role is based at West Strand Business Park, PR1 8UY, 37 hours per week, Monday to Friday, 8am–6pm, with pay starting at £12.71 per hour and rising to £13.45 after twelve weeks.

You will handle customer enquiries, resolve issues promptly and collaborate with colleagues to hit service targets, delivering a positive, flexible service with a customer focus.