Checkout & Home Improvement Advisor

B&Q plc; Hirael; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading home improvement retailer in the United Kingdom is seeking a Checkouts Customer Advisor to provide expert guidance to customers on their home improvement projects. The role emphasizes outstanding customer service, teamwork, and flexibility in working hours, including weekends and holidays. Candidates should be friendly, eager to learn, and passionate about home improvement. The position offers a competitive salary and a range of unique benefits including a pension scheme, shopping discounts, and mental wellness support.

Benefits

Competitive salary

Pension scheme

ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Generous breaks

Qualifications

• Friendly and outgoing, excited about helping others.
• Flexibility to work various shifts including weekends.
• A commitment to diversity and community representation.

Responsibilities

• Guide customers with home improvement projects.
• Handle sales and support click & collect services.
• Maintain a visually appealing store layout.
• Deliver excellent customer service at the tills.
• Utilize new technology to enhance customer experiences.

Skills

Customer service

Teamwork

Flexibility

Sales

Job description

A leading home improvement retailer in the United Kingdom is seeking a Checkouts Customer Advisor to provide expert guidance to customers on their home improvement projects. The role emphasizes outstanding customer service, teamwork, and flexibility in working hours, including weekends and holidays. Candidates should be friendly, eager to learn, and passionate about home improvement. The position offers a competitive salary and a range of unique benefits including a pension scheme, shopping discounts, and mental wellness support.