CFO Solutions - Business Process Outsourcing Manager

Grant Thornton UK; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading audit and advisory firm in London is seeking a Business Development Manager to support business growth by identifying outsourcing opportunities and managing proposals. The ideal candidate will have outsourcing experience, excellent communication skills, and strong organizational abilities. The firm promotes an inclusive culture with flexible working options to support work-life balance.

Qualifications

• Proven ability to build key client and internal relationships to support growth.
• Ability to work across diverse teams and cultures.
• Experience managing internal systems for business analytics and management.

Responsibilities

• Support business growth by identifying and converting outsourcing opportunities.
• Build an internal and external network to establish a pipeline of business.
• Manage the proposal cycle from start to finish.

Skills

Experience in outsourcing

Excellent communication skills

Strong commercial awareness

Good organizational skills

Proactive attitude

Education

Professional qualification (e.g., ACA, ACCA)

Job description

More than you expected

The UK member firms of Grant Thornton are part of a global network of independent audit, tax, and advisory firms, made up of over 76,000 professionals in more than 150 countries. We are a team of independent thinkers who prioritize quality, inclusion, and integrity. Across the globe, we bring diverse experiences to our clients, offering a better, personal, proactive, and agile service. That’s Grant Thornton.

Job Description:

Every day, our teams help people in businesses and communities to do what is right and achieve their goals. You will be part of the Business Process Outsourcing function within our CFO Solutions team.

The Business Process Outsourcing team acts as an extension of our clients’ finance teams, supporting their bookkeeping and compliance needs. We ensure that our clients’ reporting is timely and accurate, forming a solid basis for fulfilling tax and reporting obligations, which benefits society.

A look into the role

As a Business Process Outsourcing - Business Development Manager within our CFO Solutions Team, you will support business growth by identifying and converting outsourcing opportunities. You will build an internal and external network to establish a pipeline of business and manage the proposal cycle from start to finish.

You will additionally be responsible for:

• Building your network and relationships with key BD individuals within the firm, such as sector teams
• Collaborating closely with our GT India colleagues
• Leading client relationships through the proposal process
• Supporting account management to enable measurable growth with key targets and clients
• Generating ideas for thought leadership and creating BPO brochures for external use
• Maintaining proposal templates and up-to-date credentials lists
• Educating teams across GT about our BPO offerings and developing strong cross-line-of-service relationships

Knowing you’re right for us

Joining us as a Business Process Outsourcing Associate Director, the minimum criteria you’ll need are:

• Experience in outsourcing
• Excellent communication skills to manage client and delivery team relationships
• Experience managing internal systems for business analytics and management
• Proven ability to build key client and internal relationships to support growth
• Strong commercial awareness and ability to influence decision-makers at senior levels
• Good organizational skills
• Ability to work across diverse teams and cultures
• A proactive, can-do attitude

It would be advantageous if you also have:

• A professional qualification (e.g., ACA, ACCA, ICAS, CA, CIPFA)
• Experience in managing, coaching, or developing teams
• Successful sales and business development experience

Knowing we’re right for you

At Grant Thornton, we embrace uniqueness and foster an inclusive culture that values differences and respects all colleagues. We believe this helps our people perform at their best and realize their potential.

Our open culture means you'll interact with leaders interested in your ideas and contributions. We support bringing your whole self to work and pursuing passions both inside and outside of work.

Beyond the job

We understand life extends beyond work. We offer flexible working options to help maintain a healthy work-life balance. The impact you make here can go beyond your daily tasks—through secondments, charity fundraising, or supporting entrepreneurs in the developing world, driven by our core values: purposefully driven, actively curious, and candid but kind.

We seek individuals eager to contribute, innovate, and exceed expectations—those who want to do what’s right for the firm, clients, colleagues, and themselves. That’s how it should be.