Centre Support Assistant

Leicestershire County Council; Quorn; Hybrid; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Hybrid working

Flexible working arrangements

Job summary

Leicestershire County Council is recruiting two full-time business support staff to assist a central team with flexible deployment to any of the 21 Family Hubs. The role involves front-of-house duties, admin support, and maintaining records, with enhanced DBS required. Hybrid working and flexible arrangements are considered.

Ideal candidates will have at least NVQ2, strong MS Office skills, and experience communicating with families and professionals. Travel between hubs is expected as needed.

Qualifications

• Minimum NVQ2 or equivalent in literacy and numeracy.
• Experience in administration including reception and record systems.
• Proficiency in MS Office (Word/Access/Excel/Outlook).
• Ability to work with a range of professionals and practitioners.
• Experience engaging with parents, young people and children.
• Knowledge of social media and effective communication.
• Ability to travel to service points within Leicestershire County Council.

Responsibilities

• Provide admin and clerical support to a fast-paced service.
• Cover front of house functions and reception duties as needed.
• Relay messages and maintain record systems accurately.
• Travel to different Family Hubs to support services.

Skills

NVQ2 literacy

Admin experience

MS Office

Team collaboration

Parent communication

Social media knowledge

Travel to service points

Education

NVQ2 or equivalent in literacy and numeracy

Tools

Word

Access

Excel

Outlook

Job description

We are looking to recruit two full-time business support staff to support a centrally based team until 31st March 2027. Whilst the team you will predominantly support has a base at county hall, there is an expectation in this role that you can work at anyone of our 21 Family Hubs around the county to support our front of house functions as and when required. If you are skilled at providing a wide range of admin and clerical support to a fast-paced service and enjoy meeting families then this may be the role for you. An enhanced with barred list DBS check is required for this post. For information on our approach to the recruitment of ex-offenders, please see our.

• Have a minimum NVQ 2 or equivalent in literacy and numeracy or relevant equivalent experience
• Demonstrate experience of your skills in administration, including reception, message taking and relaying and maintaining record systems.
• Evidence proficiency in the use of Microsoft Office applications (e.g. Word, Access, Excel, Outlook ).
• Have the ability to work with a range of professionals and practitioners as part of a team.
• Have experience and ability to engage and communicate with parents, young people and children.
• Have knowledge of social media and effective ways of communication.
• Ability to travel to service points within Leicestershire County Council in a cost-efficient way.

In addition, we also expect you to share and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability.

Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service.

About Leicestershire County Council

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose. For further information on what it's like to work for us and the benefits we offer, please refer to the following

Salary: £26,853 - £27,282 per annum (pro rata for part time ) Working Hours: 37 hours per week Contract Type: Fixed term (until 31st March 2027) and secondments considered with Line Managers approval Closing Date: 11th October 2026 Interview Date(s): 15th October 2026 Are you looking for a rewarding career where you can make a difference? Do you want a job where no two days are the same?