Centre Support Assistant

Leicestershire County Council; Woodthorpe; Hybrid; GBP 27,000 - 28,000; Full time

Job summary

Leicestershire County Council is recruiting two full-time business support staff to provide admin and clerical support across Family Hubs in the county. The roles involve front-of-house duties, reception, and maintaining records, with the ability to work across 21 Family Hubs as required.

Enhanced DBS checks are required. Flexible working options including hybrid arrangements may be discussed with managers during recruitment.

Qualifications

• Have a minimum NVQ 2 or equivalent in literacy and numeracy or relevant equivalent experience.
• Experience of administration including reception, message taking and relaying and maintaining record systems.
• Proficient in Microsoft Office applications (Word, Access, Excel, Outlook).
• Ability to work with a range of professionals as part of a team.
• Experience engaging and communicating with parents, young people and children.
• Knowledge of social media and effective ways of communication.
• Ability to travel to service points within Leicestershire County Council cost-effectively.

Responsibilities

• Provide a wide range of admin and clerical support to a fast-paced service and front-of-house functions.
• Support two full-time staff and multiple Family Hub locations as needed.
• Contribute to efficient reception, message taking and record-keeping workflows.

Skills

Administration

Reception

Record keeping

MS Office

Teamwork

Communication

Social media

Travel

Education

NVQ Level 2 in literacy and numeracy

Job description

Organisation: Leicestershire County Council

Work Location: Family Hubs Woodthorpe Rd, Loughborough LE11 2NF and Various locations across the county

Salary: £26,853 - £27,282 per annum (pro rata for part time )

Working Hours:37 hours per week

Contract Type: Fixed term (until 31st March 2027) and secondments consideredwith Line Managers approval

Closing Date: 11th October 2026

Interview Date(s): 15th October 2026

Are you looking for a rewarding career where you can make a difference?

Do you want a job where no two days are the same?

About the Role

We are looking to recruit two full-time business support staff to support a centrally based team until 31st March 2027. Whilst the team you will predominantly support has a base at county hall, there is an expectation in this role that you can work at anyone of our 21 Family Hubs around the county to support our front of house functions as and when required. If you are skilled at providing a wide range of admin and clerical support to a fast-paced service and enjoy meeting families then this may be the role for you.

An enhanced with barred list DBS check is required for this post.

For information on our approach to the recruitment of ex-offenders, please see our policy statement.

About You

To apply for this post, you must respond to and evidence the following 7 essential criteria within your personal statement. This should be no more than 1,000 words.

• Have a minimum NVQ 2 or equivalent in literacy and numeracy or relevant equivalent experience
• Demonstrate experience of your skills in administration, including reception, message taking and relaying and maintaining record systems.
• Evidence proficiency in the use of Microsoft Office applications (e.g. Word, Access, Excel, Outlook ).
• Have the ability to work with a range of professionals and practitioners as part of a team.
• Have experience and ability to engage and communicate with parents, young people and children.
• Have knowledge of social media and effective ways of communication.
• Ability to travel to service points within Leicestershire County Council in a cost-efficient way.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact:

Rachel Sharman - Project Manager/Team and Partnership Manager (Localities)

Telephone: [phone]

Email: [e-mail]