Centre Support Assistant

Leicestershire County Council; Glenfield; Hybrid; GBP 27,000 - 28,000; Full time

Job summary

Leicestershire County Council is recruiting two full-time business support staff to back a centrally based team until 31 March 2027, with the ability to work at any of the 21 Family Hubs across the county.

The role includes front-of-house admin support, reception tasks, and maintaining records, with DBS clearance required.

You will need strong Microsoft Office skills, the ability to work with a range of professionals, and good communication with parents and carers.

Qualifications

• Have a minimum NVQ 2 or equivalent in literacy and numeracy or relevant equivalent experience.
• Demonstrate experience of administration, including reception, message taking and relaying and maintaining record systems.
• Evidence proficiency in the use of Microsoft Office applications (Word, Access, Excel, Outlook).
• Ability to work with a range of professionals and practitioners as part of a team.
• Experience engaging with parents, young people and children.
• Knowledge of social media and effective ways of communication.

Responsibilities

• Provide wide admin and clerical support to a fast-paced service.
• Support front of house functions at County Hall and other hubs as required.
• Travel between service points in Leicestershire as needed to support roles.

Skills

NVQ 2 literacy & numeracy

Administration

Reception duties

MS Office (Word, Excel, Outlook)

Team working

Engage with parents/young people

Social media knowledge

Travel to service points

Education

NVQ2 in literacy & numeracy or equivalent

Tools

Microsoft Office

Job description

Organisation: Leicestershire County Council

Work Location: County Hall, Glenfield LE3 8RA and Various locations across the county

Salary: £26,853 - £27,282 per annum (pro rata for part-time)

Working Hours: 37 hours per week

Contract Type: Fixed term (until 31st March 2027) and secondments considered with Line Managers approval

Closing Date: 8th October 2026

Interview Date(s): 15th October 2026

Are you looking for a rewarding career where you can make a difference?

Do you want a job where no two days are the same?

About the Role

We are looking to recruit two full-time business support staff to support a centrally based team until 31st March 2027. Whilst the team you will predominantly support has a base at county hall, there is an expectation in this role that you can work at anyone of our 21 Family Hubs around the county to support our front of house functions as and when required. If you are skilled at providing a wide range of admin and clerical support to a fast-paced service and enjoy meeting families then this may be the role for you.

An enhanced with barred list DBS check is required for this post.

For information on our approach to the recruitment of ex-offenders, please see our policy statement.

About You

To apply for this post, you must respond to and evidence the following 7 essential criteria within your personal statement. This should be no more than 1,000 words.

• Have a minimum NVQ 2 or equivalent in literacy and numeracy or relevant equivalent experience
• Demonstrate experience of your skills in administration, including reception, message taking and relaying and maintaining record systems.
• Evidence proficiency in the use of Microsoft Office applications (e.g. Word, Access, Excel, Outlook ).
• Have the ability to work with a range of professionals and practitioners as part of a team.
• Have experience and ability to engage and communicate with parents, young people and children.
• Have knowledge of social media and effective ways of communication.
• Ability to travel to service points within Leicestershire County Council in a cost-efficient way.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer..

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion,please contact:

Rachel Sharman - Project Manager/Team and Partnership Manager (Localities)

Telephone: [phone]

Email: [e-mail]