Centre Manager: Automotive Service Leader with Bonus

Halfords; Warminster; On-site; GBP 41,000 - 52,000; Full time

Benefits offered by this job

5.6 weeks' annual leave

Up to 50% off garage bills in Autocent

25% off Halfords products

Discounts on groceries, insurance, and

Cycle to Work Scheme

Wagestream - access up to 30% of your

GP Access 24/7

Share save scheme

Health Cash Plan

Pension Scheme & Life Assurance

Job summary

National Tyres and Autocare, now part of the Halfords family, is recruiting a Centre Manager in Warminster. You will lead the team to deliver excellent customer journeys, drive business performance, and oversee training and progression.

This role offers a competitive base salary with an uncapped bonus and clear opportunities for career development within a growing motoring services group. The role emphasises leadership, customer satisfaction, and compliance with health and safety standards, with

Qualifications

• Leadership and team management experience in automotive or similar
• Proven track record in delivering high customer satisfaction
• Coaching-based approach to develop staff
• Experience meeting Health & Safety standards
• Experience managing high sales turnover and KPIs
• Excellent verbal and written communication
• Strong IT literacy and willingness to learn in-house systems
• Good time management and organisation
• Valid driving licence

Responsibilities

• Lead the centre team to achieve goals and KPIs
• Deliver an excellent customer journey and satisfaction
• Drive business performance and implement training and development
• Ensure compliance with Health & Safety standards
• Manage scheduling and resource planning
• Coach and motivate staff to improve performance
• Engage with customers and resolve issues effectively

Skills

Leadership

Customer satisfaction

Coaching & development

Health & safety

Sales management

Communication

IT literacy

Time management

Driving licence

Tools

In-house systems

Job description

National Tyres and Autocare, now part of the Halfords family, is recruiting a Centre Manager in Warminster. You will lead the team to deliver excellent customer journeys, drive business performance, and oversee training and progression.

This role offers a competitive base salary with an uncapped bonus and clear opportunities for career development within a growing motoring services group. The role emphasises leadership, customer satisfaction, and compliance with health and safety standards, with