Autocentre Manager: Lead Team & Uncapped Bonus

Halfords; Aberdeen City; On-site; GBP 43,000 - 55,000; Full time

Benefits offered by this job

Annual leave 5.6 weeks

Garage bill discount 50%

Retail product discount 25%

Groceries & more discounts

Trade Price Bike

Cycle to Work Scheme

Wagestream access

GP Access 24/7

Share save plan

Health Cash Plan

Pension & Life Assurance

Job summary

Halfords is looking for a Centre Manager to lead our Autocentre team and deliver an outstanding customer journey across all service, maintenance and repair tasks.

You will drive performance, coach staff, ensure health and safety compliance, manage KPIs and sales targets, and promote growth through a positive, training-focused leadership style. Hybrid training access and progression opportunities available.

Qualifications

• Proven leadership experience in automotive or a related service environment.
• Track record of delivering high customer satisfaction and managing KPIs.
• Coaching-based approach to team development and in-the-moment training.
• Strong Health & Safety compliance and policy adherence.
• Experience with high sales turnover and achieving targets.
• Excellent verbal and written communication skills.
• IT literacy and willingness to learn in-house systems.
• Valid driving licence held.

Responsibilities

• Lead the Autocentre team to achieve service targets and high customer satisfaction.
• Ensure compliance with health and safety standards and company policies.
• Coach and develop staff through on-the-job training and feedback.
• Manage KPI performance and drive sales in a fast-paced environment.
• Collaborate with colleagues to deliver a seamless customer journey.

Skills

Team leadership

Customer satisfaction

Coaching & development

Health & Safety compliance

Sales / KPI management

Communication skills

Time management

Driving licence

Job description

Halfords is looking for a Centre Manager to lead our Autocentre team and deliver an outstanding customer journey across all service, maintenance and repair tasks.

You will drive performance, coach staff, ensure health and safety compliance, manage KPIs and sales targets, and promote growth through a positive, training-focused leadership style. Hybrid training access and progression opportunities available.