Centre Manager

Halfords; Hamilton; On-site; GBP 40,000 - 52,000; Full time

Benefits offered by this job

5.6 weeks' annual leave

Up to 50% off garage bills and 25% off

Cycle to Work Scheme

Pension Scheme & Life Assurance

GP Access, 24/7

Share save scheme

Health Cash Plan

Job summary

Halfords, the UK’s leading motoring and cycling retailer, is recruiting a Centre Manager to lead our National Tyres and Autocare service team in the UK. You will drive customer satisfaction and operational excellence across the centre, delivering a first‑class service and achieving strong sales performance.

The role is based in the UK with a base salary of £40,000, an uncapped annual bonus averaging £11,900, and on‑target earnings up to £51,900.

Qualifications

• Experience leading automotive or similar service teams.
• Proven ability to deliver high customer satisfaction.
• Coaching-based approach to team development.
• Experience meeting Health and Safety standards.
• Experience in managing high sales turnover and KPIs.
• Excellent written and verbal communication.

Responsibilities

• Lead the automotive service team to ensure excellent customer journeys and satisfaction.
• Drive business performance and KPIs while maintaining a safe, compliant operation.
• Provide on‑the‑job development and coaching to staff to enable progression.
• Ensure standards across Health & Safety compliance and operational procedures.

Skills

Leadership

Customer service

Coaching

Health & safety

Sales KPIs

Communication

IT proficiency

Driving licence

Tools

In-house systems

Job description

Brilliant at leading a team?

Ready for the next step in your career as a Centre Manager with the UK's largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you.

• On-target earnings up to £51,900
• Comprising a base salary of £40,000
• An uncapped monthly bonus scheme with average additional earnings of £11,900 per year.
• 5 days a week
• Earn extra with our refer a friend scheme

Benefits Include

• 5.6 weeks' annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan - to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance
• You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills And Experience

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPIs
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management
• A current valid driving licence

National Tyres and Autocare is now part of the Halfords family. We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.