Centre Manager

Halfords; Warminster; On-site; GBP 41,000 - 52,000; Full time

Benefits offered by this job

5.6 weeks' annual leave

Up to 50% off garage bills in Autocent

25% off Halfords products

Discounts on groceries, insurance, and

Cycle to Work Scheme

Wagestream - access up to 30% of your

GP Access 24/7

Share save scheme

Health Cash Plan

Pension Scheme & Life Assurance

Job summary

National Tyres and Autocare, now part of the Halfords family, is recruiting a Centre Manager in Warminster. You will lead the team to deliver excellent customer journeys, drive business performance, and oversee training and progression.

This role offers a competitive base salary with an uncapped bonus and clear opportunities for career development within a growing motoring services group. The role emphasises leadership, customer satisfaction, and compliance with health and safety standards, with

Qualifications

• Leadership and team management experience in automotive or similar
• Proven track record in delivering high customer satisfaction
• Coaching-based approach to develop staff
• Experience meeting Health & Safety standards
• Experience managing high sales turnover and KPIs
• Excellent verbal and written communication
• Strong IT literacy and willingness to learn in-house systems
• Good time management and organisation
• Valid driving licence

Responsibilities

• Lead the centre team to achieve goals and KPIs
• Deliver an excellent customer journey and satisfaction
• Drive business performance and implement training and development
• Ensure compliance with Health & Safety standards
• Manage scheduling and resource planning
• Coach and motivate staff to improve performance
• Engage with customers and resolve issues effectively

Skills

Leadership

Customer satisfaction

Coaching & development

Health & safety

Sales management

Communication

IT literacy

Time management

Driving licence

Tools

In-house systems

Job description

Brilliant at leading a team?

Ready for the next step in your career as a Centre Manager with the UK's largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you,

• On-target earnings up to £52,000
• Comprising a base salary of £41,000
• An uncapped monthly bonus scheme with average additional earnings of £11,000 per year
• 5 days a week (the centre is closed on a Sunday)
• Earn extra with our refer a friend scheme - T&C's apply

Benefits Include

• 5.6 weeks' annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan - to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance
• You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills And Experience

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI’s
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management
• A current valid driving licence

National Tyres and Autocare is now part of the Halfords family. We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.