Centre Manager

Halfords; Crewe; On-site; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Hybrid training opportunities

Health Cash Plan

Pension & Life Assurance

Share save scheme

Cycle to Work Scheme

Wagestream – early access to salary

GP Access 24/7

Job summary

National Tyres and Autocare, now part of the Halfords family, seeks a Centre Manager in Crewe to lead the team, drive sales and ensure outstanding customer service.

You’ll manage day-to-day operations, coach staff, and uphold health and safety standards while delivering a superb customer journey. The role offers an uncapped bonus potential and a strong benefits package, with hybrid training opportunities and progress toward ATA/MOT qualifications.

Qualifications

• Fantastic leadership and team management skills within the automotive or similar industry.
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPIs
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management
• A current valid driving licence

Responsibilities

• Lead the centre team to success and provide coaching to staff.
• Ensure an excellent customer journey and satisfaction.
• Manage KPIs and drive sales turnover.
• Maintain Health and Safety compliance across the centre.
• Support staff training and progression toward ATA & MOT qualifications.

Skills

Leadership

Customer service

Coaching

Health & Safety compliance

Sales & KPIs

Communication

IT systems

Time management

Driving licence

Job description

Brilliant at leading a team?

Ready for the next step in your career as a Centre Manager with the UK's largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

• On-target earnings up to £50,312


• Comprising a base salary of £32,957 - £40,912


• An uncapped monthly bonus scheme with average additional earnings of £9,400 per year


• 5 days a week


• Earn extra with our refer a friend scheme - T&Cs Apply

Benefits Include:

5.6 weeks' annual leave

Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores

Discounts on everything from groceries, shopping, insurance, days out, restaurants and more

Family & Friends Discount Events

Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme

Financial planning support via Wagestream - access up to 30% of your salary in advance

GP Access, 364 days a year, 24 hours a day

Join the Share save scheme with a 20% discount on shares

Health Cash Plan - to access wellbeing services and claim back healthcare costs

Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.

Skills and experience

• Fantastic leadership and team management skills within the automotive or similar industry


• Experience delivering high customer satisfaction and displaying effective management.


• Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.


• Experience of meeting compliance standards across Health and Safety


• Experienced with high sales turnover and managing KPIs


• Excellent communication skills, verbally and written.


• IT Proficient, with the willingness to learn in-house systems.


• Good time management


• A current valid driving licence

National Tyres and Autocare is now part of the Halfords family. We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel. At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.