Central Team Administrator – Patient Access & Care Ops

NHS Jobs

London Borough of Newham

Presencial

GBP 24 000 - 32 000

Tempo integral

14 dias+

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Vantagens oferecidas por esta oferta de emprego

27 days annual leave
Car benefit (EV)
Cycle to work
Season ticket loans
Wellbeing resources

Resumo da oferta

Operose Health in London is seeking a Central Team Administrator to support primary care services at Carpenters Practice. The role involves handling patient queries, scheduling appointments, and maintaining confidential records.

You will also process prescription requests and coordinate with the wider primary care team. The ideal candidate has reception or customer care experience, solid basic PC skills (Word, Excel, email), and an ability to work within procedures while ensuring data security.

Qualificações

  • Reception or customer care experience is essential, with strong communication skills.

Responsabilidades

  • Respond to patient queries and liaise with the primary care team while managing appointment requests and maintaining patient records and confidentiality.
  • Email, scan and code clinical correspondence.
  • Process prescription requests.
  • Utilise information systems to support efficient workflow.

Conhecimentos

Reception or customer care experience

Ferramentas

Word
Excel
Email

Descrição da oferta de emprego

Operose Health in London is seeking a Central Team Administrator to support primary care services at Carpenters Practice. The role involves handling patient queries, scheduling appointments, and maintaining confidential records.

You will also process prescription requests and coordinate with the wider primary care team. The ideal candidate has reception or customer care experience, solid basic PC skills (Word, Excel, email), and an ability to work within procedures while ensuring data security.

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