Primary Care Admin & Prescription Services Assistant

Operose Health Ltd; Highweek; In loco; GBP 21.000 - 26.000; Tempo pieno

Descrizione del lavoro

Operose Health Ltd is seeking an organised admin assistant to support patient services within primary care. You will handle prescription requests, using SystmOne, and ensure accuracy in processing and communication with pharmacies.

The role requires GCSEs, strong IT skills, and a commitment to confidentiality. You will work across teams and sites, providing essential admin support during busy times to help improve patient experience.

Competenze

• GCSEs A–D (English and Maths) or equivalent.
• Excellent IT and keyboard skills.
• Ability to handle confidential information.

Mansioni

• Promptly action repeat prescription requests following the 48-hr process.
• Process prescription requests via SystmOne on line and through workflow.
• Oversee electronic prescription service and respond to queries from pharmacies/clinicians.
• Work with lead GP and Pharmacist to streamline patient information and processes.
• Ensure prescription message feature is current and effective.
• Assist with overflow calls at busy times and provide admin support.
• Be adaptable to cover across different sites and teams.

Conoscenze

Customer care

Attention to detail

Confidentiality

IT skills

Communication

Teamwork

Adaptability

Formazione

GCSE English & Maths

Strumenti

Outlook

Excel

Word

Descrizione del lavoro

Operose Health Ltd is seeking an organised admin assistant to support patient services within primary care. You will handle prescription requests, using SystmOne, and ensure accuracy in processing and communication with pharmacies.

The role requires GCSEs, strong IT skills, and a commitment to confidentiality. You will work across teams and sites, providing essential admin support during busy times to help improve patient experience.