Patient Access Coordinator & Front Desk Admin

Operose Health Ltd; London Borough of Croydon; Sur place; GBP 20 000 - 28 000; Plein temps

Avantages offerts par ce poste

27 days annual leave pro rata

Learning management system access

Cycle to work scheme

Travel season ticket loans

Discount cards

Wellbeing services

Résumé du poste

Operose Health Ltd is seeking a proactive receptionist to join our primary care team in the UK. You will handle patient queries, manage appointments, and support confidential record-keeping within a busy at-scale primary care setting.

Ideal candidates bring reception or customer care experience, strong communication, and basic Word/Excel skills. NHS experience is welcomed. We offer training and a supportive environment with opportunities to grow.

Qualifications

• Reception or customer care experience essential.
• Excellent communication skills, both spoken and written.
• Basic PC skills: Word, Excel and email.
• Able to follow processes and protect data confidentiality.

Responsabilités

• Responding to patient queries and liaising with the primary care team.
• Managing appointment requests and signposting to services.
• Emailing, scanning and coding clinical correspondence.
• Processing prescriptions requests and supporting workflow processes.

Connaissances

Reception experience

Excellent communication

Basic PC skills (Word, Excel, email)

Data security awareness

NHS experience welcomed

Description du poste

Operose Health Ltd is seeking a proactive receptionist to join our primary care team in the UK. You will handle patient queries, manage appointments, and support confidential record-keeping within a busy at-scale primary care setting.

Ideal candidates bring reception or customer care experience, strong communication, and basic Word/Excel skills. NHS experience is welcomed. We offer training and a supportive environment with opportunities to grow.