CCTV Operator

Manchester Arndale; Belfast City District; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Award-Winning Employer

Digital Learning

Retail Perks

Professional Growth

Flexible Pay

Job summary

OCS UK & Ireland is seeking a highly organised CCTV Operator to join our security team at a large venue in the UK. This nights-only role runs 19:00–07:00, four days on and four off, and you will monitor CCTV systems, alarms, and communications to protect visitors and property.

The ideal candidate holds an SIA CCTV/Door Supervisor license, ACT Awareness, SCaN for CCTV Operators, and strong verbal and written communication skills.

Qualifications

• SIA CCTV/Door Supervisor license required.
• ACT Awareness and SCaN for CCTV Operators.
• Strong verbal and written communication skills.
• Right to work in the UK.

Responsibilities

• Ensure clear, accurate communication and transmission of information.
• Ensure proper escalation of incidents following the escalation process; maintain operator running logs.
• Effectively deploy security resources to handle incidents.
• Operate CCTV system daily; conduct site activity risk assessments; maintain CCTV records; manage fire alarm, PA, VMS, intruder/panic alarms, BMS, ANPR, radio and phone systems.
• Implement emergency procedures per the Incident and Emergency Plan.
• Document complaints, incidents and daily activities professionally and accurately.

Skills

SIA CCTV/Door Supervisor License

ACT Awareness

SCaN for CCTV Operators

Problem Solver

Verbal & Written Communication

Job description

About The Role:

Working Pattern: 19:00 - 07:00 Nights only. 4 on 4 off

We are seeking a highly organised and motivated individual to join our team as a CCTV Operator.

This is a fantastic opportunity to join our highly trained, professional security team within a large Venue. You will be responsible for the protection, security and safety of visitors and the building.

As part of your role, your key responsibilities will include, but are not limited to:

• Ensure that there is clear, accurate communication and transmission of all relevant information.
• Ensure the correct escalation of incidents is followed in line with the incident escalation process; running logs are maintained in the Operators running logs.
• Effectively deploy security resources to deal with all incidents and matters arising.
• Proactive operation of the CCTV System; conducting daily site activity risk assessments, maintaining accurate CCTV records. Operation of the fire alarm system, PA system, VMS, Intruder/Panic Alarms, BMS, ANPR, radio and phone systems.
• Implementation of the emergency procedures in accordance with the Incident and Emergency Plan.
• Thoroughly, accurately, and professionally documents complaints, incidents involving possible criminal activity and other daily activities.

The ideal candidate should meet the following criteria:

• Must have Right to Work in the UK
• SIA – CCTV / Door Supervisor License
• ACT Awareness
• SCaN for CCTV Operators
• Problem Solver
• Effective verbal and written communication skills

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.