CCTV Control Room Shift Lead

Mitie Group plc.

Bristol

On-site

GBP 22,000 - 26,000

Full time

14 days+

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Benefits offered by this job

Employee Shares Scheme

Staff Retailer Discount

Discount Scheme

Free Staff Parking

Pension Scheme

Extensive Training Package

Childcare Vouchers

Cycle to Work Scheme

Give as you earn

Salary Finance

Competitive Holiday allowance

Competitive Pay Rate

Life Cover

Share Incentive Plan

Save as you earn

Virtual GP

Employee Assistance & Counselling

Job summary

Mitie Group plc. in Bristol is seeking a Control Room Shift Manager to lead the on-site CCTV control room at Cabot Circus.

The role operates on a 4 on 4 off rota (07:00–19:00 and 19:00–07:00) and requires an SIA CCTV Licence. You will oversee the live operation, incident logging, reporting, and supervision of on-site security personnel, ensuring client and centre safety, access control, and effective communications with the centre manager and client board.

Qualifications

SIA CCTV Licence is essential for the role.
Enthusiastic and motivational.
Punctual and reliable.
Organised, able to make decisions.
Honest, transparent and consistent.
Gain and hold the respect of others.
Flexible approach with a “can do” attitude.
Good communication skills.
Relevant industry experience is preferred but not essential.
Able to work in a team or on own initiative.
Excellent report-writing and analytical skills.

Responsibilities

Oversee the live operation of the Mitie control room managing essential functions in the centre.
Manage access, egress and visitor regulation for the shopping centre.
Ensure incident logging and effective completion of all reports.
Supervise on-site personnel and provide timely communication to the centre manager and client board.
Coordinate with local agencies and services as required.
Support business continuity and client safety during incidents.